Shipping Policy

Shipping Policy

European Engine Parts ships orders to the destinations and by the shipping methods available at checkout. Shipping charges, when applicable, are calculated and displayed before you complete your purchase.

Order Processing

Orders are processed on business days. Processing time can vary based on product availability, order size, verification requirements, and other circumstances. An order confirmation does not mean that an order has shipped.

Delivery Estimates

Any transit or delivery estimate shown at checkout or provided by a carrier is an estimate and is not guaranteed unless expressly stated otherwise. Carrier delays, weather, holidays, customs, incorrect addresses, and other circumstances outside our control may affect delivery.

Tracking

When tracking is available, tracking information will be provided after shipment. Tracking updates are controlled by the carrier and may take time to appear after a label is created.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. Please review your address before submitting an order. We cannot guarantee that an address can be changed or an order can be redirected after processing has begun or after shipment.

Delivery and Carrier Issues

Once a shipment is accepted by the carrier, delivery is subject to the carrier's operations and procedures. If a package is delayed, lost, damaged, refused, returned to sender, or shown as delivered but cannot be located, contact us promptly so we can review the available tracking and shipping information and assist as appropriate. Resolution may depend on the carrier's investigation and applicable claim procedures.

Returned or Undeliverable Packages

Orders returned because of an incorrect or incomplete address, refusal, failed delivery, or other issue not caused by European Engine Parts may be subject to additional shipping charges if reshipment is requested. Any refund eligibility remains subject to our Refund Policy.

International Shipments

If international shipping is offered at checkout, the recipient is responsible for complying with applicable import requirements and for any customs duties, taxes, brokerage fees, or other charges unless checkout expressly states that such amounts are included. Customs processing may delay delivery.

Risk of Delay

We are not responsible for delays caused by carriers, customs authorities, weather, labor disruptions, natural events, incorrect customer information, or other circumstances outside our reasonable control.

Questions

If you have questions about shipping for an order, please contact European Engine Parts through the contact information provided on our website.

SUPPORT

Shipping Policy

Review how orders are processed, tracked and delivered, including address requirements, carrier issues and international shipments.

Shipping Policy

European Engine Parts ships orders to the destinations and by the shipping methods available at checkout. Shipping charges, when applicable, are calculated and displayed before you complete your purchase.

Order Processing

Orders are processed on business days. Processing time can vary based on product availability, order size, verification requirements, and other circumstances. An order confirmation does not mean that an order has shipped.

Delivery Estimates

Any transit or delivery estimate shown at checkout or provided by a carrier is an estimate and is not guaranteed unless expressly stated otherwise. Carrier delays, weather, holidays, customs, incorrect addresses, and other circumstances outside our control may affect delivery.

Tracking

When tracking is available, tracking information will be provided after shipment. Tracking updates are controlled by the carrier and may take time to appear after a label is created.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. Please review your address before submitting an order. We cannot guarantee that an address can be changed or an order can be redirected after processing has begun or after shipment.

Delivery and Carrier Issues

Once a shipment is accepted by the carrier, delivery is subject to the carrier's operations and procedures. If a package is delayed, lost, damaged, refused, returned to sender, or shown as delivered but cannot be located, contact us promptly so we can review the available tracking and shipping information and assist as appropriate. Resolution may depend on the carrier's investigation and applicable claim procedures.

Returned or Undeliverable Packages

Orders returned because of an incorrect or incomplete address, refusal, failed delivery, or other issue not caused by European Engine Parts may be subject to additional shipping charges if reshipment is requested. Any refund eligibility remains subject to our Refund Policy.

International Shipments

If international shipping is offered at checkout, the recipient is responsible for complying with applicable import requirements and for any customs duties, taxes, brokerage fees, or other charges unless checkout expressly states that such amounts are included. Customs processing may delay delivery.

Risk of Delay

We are not responsible for delays caused by carriers, customs authorities, weather, labor disruptions, natural events, incorrect customer information, or other circumstances outside our reasonable control.

Questions

If you have questions about shipping for an order, please contact European Engine Parts through the contact information provided on our website.

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